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(More customer reviews)Doesn't the picture of this mattress make it look like it would be heavenly to sleep on? Doesn't the word "firm" give you the impression that you won't sink in it? Doesn't the name brand and price lead you to believe it will last for years to come? Think again.
When it came time for us to buy a new mattress I wanted one that would be comfortable while offering a decent level of support...and I wanted it to stay that way. I was willing to pay for my requirements so I went for a name brand. I liked the concept of Beautyrest's individual coiling system so I made it a point to check it out while shopping. I went to I don't know how many stores and laid on I don't know how many mattresses but I kept coming back to the Beautyrest because it seemed to have everything I was looking for.
Within a month or two I thought it felt like I was sinking into it more than when it was first delivered but I figured it must be my imagination because certainly a $1400 Beautyrest Worldclass mattress with the word firm in the name wouldn't start sinking within 60 days. So, I stuck it out but when my back started aching before the end of the first year I knew it wasn't in my head. This mattress was caving in. Now, if you're thinking I must be fat for this to have happened you're wrong. My husband and I are average size people give or take 10 lbs.
I called Beautyrest and they sent someone out to measure the sink hole and take pictures and I'm waiting on the outcome which they send in the mail. Without any applied pressure, the mattress has an 1 1/2 inch concave and I think the replacement warranty states that it must be 2 inches so my bet is my claim will be denied. To be honest, I don't even want a replacement because if this problem happened once it will happen again. I'd rather have my hard earned money back and start from square one with mattress shopping. Since they replace rather than refund I would most likely sell the brand new replacement on the Craigslist for half price and start over. But as I said, I think they're going to tell me I have to deal with it until in caves in another 1/2" (which should be soon enough).
Bottom line is, if you are tempted to buy this mattress because it looks wonderful in the picture or feels great in the store, don't give into it. You and your back won't be happy this time next year. It is not money well spent.
Click Here to see more reviews about: Simmons Beautyrest World Class Rose Hill Plush Firm Pocketed Coil Spring Mattress
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